Vietnam: 179 electricity grid works operated in H1

Vietnam: 179 electricity grid works operated in H1

Ha Noi Power Corporation (EVN Ha Noi) put into operation 179 medium and low
voltage grid works in the first six months of the year, contributing to
providing electricity for production and daily living of residents.

The volume of operated materials and equipment included 326km of
transmission lines, 178km of underground cables, 559 power transformers with
capacity of 268.8 MVA and 549km of low voltage lines.

The corporation also concentrated on providing customer care services
through SMS during the reviewed period. So far, more than 1.5 million
customers registered to receive SMSs from the electricity provider.

In addition, EVN Ha Noi worked with 17 banks and financial intermediaries,
which signed co-operation agreements. Banks offered online payment option
via internet and mobile banking or customers could pay directly at 892
transaction counters of banks and 1,862 money collecting points via the
payment intermediaries.

In the last six months of the year, the corporation plans to continue
implementing operational technique management solutions to ensure sufficient
supply of electricity for economic, political, cultural, social activities
and daily activities of households.

Besides this, EVN Ha Noi will operate the pilot competitive electricity
wholesale market under the direction of the Ministry of Industry and Trade
and the Viet Nam Electricity Group, expand communication channels, improve
customer services and diversify the form of payment for new electricity
supply according to the convenience of customers.

The firm will also focus on spreading awareness of the telephone number of
the Centre for Customer Care (19001288) to receive comments and resolve
customer complaints.

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Link to Original Article:
http://bizhub.vn/news/hn-179-electricity-grid-works-operated-in-h1_287799.ht
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John Diecker
APT Consulting Group Co., Ltd.

www.aptthailand.com